LOVE BRANDS PRIVACY POLICY

This Privacy Policy describes how Saje Holdings LLC d/b/a Love Brands ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from lovelaundrypods.com (the "Site") or interact with our services (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, operational, or technological requirements. Material changes will be posted on this page and, where required, notified to you via email or through the Services. Continued use of our Services following changes constitutes your acceptance of the revised policy.

2. INFORMATION WE COLLECT

We may collect and process the following types of personal information:

- Identifiers: Full name, alias, billing and shipping addresses, phone number, email address, IP address, account username and password.
- Payment Information: Payment card data, billing address, and order history (processed through third-party providers like Shopify).
- Commercial Information: Purchase history, product preferences, loyalty rewards, reviews, and referrals.
- Internet or Network Activity: Device type, browser information, pages viewed, session data, cookies, pixel tags, and usage logs.
- Geolocation Data: Approximate location inferred from IP address or mobile device settings.
- Sensitive Personal Information: Login credentials, biometric identifiers, and payment data, if and when applicable.
- Audio, Visual, or Similar Information: Recordings of customer support calls or service interactions.

We may collect this information:
- Directly from you when you register, place an order, or contact us.
- Automatically through cookies and tracking tools.
- From third-party partners and vendors.

3. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

- To provide and maintain our Services: Process transactions, ship orders, manage accounts, and facilitate returns or exchanges.
- To improve and customize user experience: Analyze usage trends, personalize features and promotions.
- To communicate with you: Send transactional emails, respond to customer support inquiries, and deliver marketing communications.
- To secure our platform: Detect, prevent, and respond to fraud, abuse, and security incidents.
- To comply with legal obligations: Respond to legal requests, audits, or regulatory inquiries.
- With your consent: When you opt into data sharing, promotional programs, or third-party integrations.

4. DISCLOSURE OF PERSONAL INFORMATION

We may share your personal data under the following conditions:

- With vendors and service providers: Shopify, payment processors, cloud hosting, shipping carriers, and customer support tools.
- With business and advertising partners: For analytics, advertising, and promotional purposes (subject to your opt-out rights).
- In business transfers: In the event of a merger, acquisition, or asset sale.
- With legal or regulatory authorities: Where disclosure is required by law or necessary to protect our rights.
- With your consent: When you authorize or direct us to share your information.

We do not knowingly sell personal data for monetary consideration. However, we may share limited personal data (e.g., device data) with third parties for cross-context behavioral advertising as defined by law.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixel tags, beacons, and similar tools for:
- Site functionality (e.g., remembering your cart)
- Performance analytics
- Marketing and targeted advertising

Your browser may offer settings to reject or delete cookies. We honor the Global Privacy Control (GPC) signal to opt you out of third-party advertising cookies. Learn more at https://globalprivacycontrol.org/.

6. CHILDREN’S PRIVACY

Our Services are not directed to or intended for children under the age of 18. We do not knowingly collect information from minors. If we learn that a child has provided us with personal data, we will promptly delete such information.

7. DATA RETENTION

We retain personal information as long as necessary to:
- Provide you with services and products
- Fulfill our contractual obligations
- Comply with legal requirements
- Enforce our terms and defend against claims

When retention is no longer necessary, we securely delete or anonymize your information.

8. YOUR PRIVACY RIGHTS

Depending on your jurisdiction (e.g., California, Virginia, Colorado, Connecticut, Utah, Florida, Oregon, Texas, etc.), you may have the following rights:

- Right to Know: Request the categories and specific pieces of personal information we have collected.
- Right to Delete: Request the deletion of personal data collected about you.
- Right to Correct: Request corrections to inaccurate personal data.
- Right to Opt-Out: Object to the sale or sharing of your personal information.
- Right to Limit Use of SPI: Limit the use or disclosure of sensitive personal information.
- Right to Portability: Receive a copy of your personal data.
- Right to Appeal: Appeal any denial of a privacy rights request.

You may exercise these rights by emailing corp@sajecompanies.com or visiting the “Privacy Rights” section of our Site. You may also authorize an agent to submit a request on your behalf.

9. SMS AND ELECTRONIC COMMUNICATIONS

By providing your mobile number, you consent to receive marketing or transactional text messages. You may opt out at any time by:
- Texting STOP to (414) 775-7876
- Calling us at (608) 678-5683
- Emailing corp@sajecompanies.com with subject line “SMS OPT-OUT”

Message and data rates may apply.

10. SECURITY OF YOUR INFORMATION

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your credentials.

11. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the U.S., your data may be transferred to and processed in the U.S. where privacy laws may differ. By using the Services, you consent to such transfer.

12. “DO NOT TRACK” AND GPC

We currently do not respond to browser-based "Do Not Track" signals. However, we support and recognize Global Privacy Control (GPC) signals for limited tracking.

13. SHINE THE LIGHT (CALIFORNIA)

Under California’s "Shine the Light" law (Civil Code Section § 1798.83), California residents may request information regarding the disclosure of personal information to third parties for direct marketing purposes once per calendar year.

14. CONTACT US

If you have questions or requests regarding this Privacy Policy:

Love Brands / Saje Holdings LLC
PO Box 121
Wisconsin Dells, WI 53965
Email: corp@sajecompanies.com
Phone: (608) 678-5683